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Track your order
Use your shipping confirmation or contact our team to check the progress of your delivery.
Tracking your parcel
- Check the email or message received after dispatch.
- Open the courier tracking link, if provided.
- Enter the tracking number exactly as shown.
No tracking update?
Tracking may take some time to appear after the parcel has been handed to the courier. If the status remains unchanged, contact us at [email protected] and include your name, phone number and order reference.
Delivery estimate
Our indicative delivery time is 24–48 hours. This is an estimate rather than a guarantee and may be affected by the destination, courier schedule, weekends, holidays or exceptional events.
Support: +39 011 984 3627 · [email protected]