1. Data controller

2. Data we may process

We may process identification and contact data, delivery address, order information, communications with support, technical data such as IP address and browser information, and cookie or preference data where applicable.

3. Purposes and legal bases

• To process and deliver orders and provide customer support: performance of a contract or pre-contractual measures.
• To comply with accounting, tax and legal obligations: compliance with legal obligations.
• To protect the website, prevent abuse and establish or defend legal claims: legitimate interests.
• To use non-essential cookies or send marketing where applicable: consent.

4. Recipients

Data may be shared, where necessary, with couriers, hosting and IT providers, professional advisers, payment or communication service providers, and public authorities where required by law. Providers act under appropriate contractual and confidentiality obligations.

5. International transfers

If a service provider processes data outside the European Economic Area, we use a lawful transfer mechanism and appropriate safeguards where required.

6. Retention

We retain data only as long as needed for the stated purpose and mandatory legal periods. Order and accounting data may be retained for the period required by tax and civil law; support records are retained for the time needed to resolve requests and protect legal rights.

7. Your rights

Subject to the GDPR and applicable law, you may request access, rectification, erasure, restriction, portability, or object to certain processing. Where processing relies on consent, you may withdraw it at any time without affecting prior lawful processing.

8. Complaints

You may lodge a complaint with the Italian Data Protection Authority (Garante per la protezione dei dati personali) or the competent supervisory authority in your country of residence.

9. Contact and updates

Send privacy requests to [email protected]. We may update this policy to reflect legal, technical or operational changes. Last updated: 18 September 2026.