1. Seller information

The seller is NestaVix S.r.l., Corso Giulio Cesare 118, 10154 Torino (TO), Italy, VAT ID IT83558105629. Email: [email protected]. Telephone: +39 011 984 3627.

2. Scope

These terms apply to distance sales made through this website. Consumers retain all mandatory rights granted by applicable Italian and European Union law.

3. Product information

We aim to present product characteristics, images and prices accurately. Images may be illustrative and colours may vary according to the device used. Minor non-substantial differences do not affect statutory conformity rights.

4. Order process

An order is submitted when the customer provides the required information and confirms the purchase. We may contact the customer to verify delivery details. The contract is concluded when the order is accepted or processed by us.

5. Prices and payment

Prices displayed on the relevant offer page apply at the time of order. Payment is made to the courier at delivery unless a different method is expressly offered and accepted.

6. Delivery

The indicative delivery time is 24–48 hours. Estimates may vary for reasons outside our reasonable control. The customer is responsible for providing complete and accurate delivery information.

7. Withdrawal and returns

Consumers may exercise the statutory right of withdrawal within 14 days, subject to legal conditions and exceptions. See Right of Withdrawal and Returns and Refunds.

8. Legal guarantee

Consumers benefit from the legal guarantee of conformity provided by applicable law. To report a problem, contact support with the order details and a description of the issue.

9. Liability

Nothing in these terms excludes or limits liability where exclusion or limitation is prohibited by law. We are not responsible for disruptions caused by events beyond reasonable control.

10. Intellectual property

Website content, layout, branding and original materials are protected by applicable intellectual property laws and may not be copied or reused without permission.

11. Governing law and disputes

These terms are governed by Italian law, without prejudice to mandatory protections applicable to consumers in their country of residence. Consumers may use available out-of-court dispute resolution mechanisms where applicable.

12. Updates

We may update these terms from time to time. The version available when the order is placed applies to that purchase. Last updated: 18 September 2026.